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Incorporate Your Own
Online "Feedback Survey" As Part of
Keeping Your Customers On
Hold
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Your On
Hold Message would invite your customers to go to an
easy-to-remember web site to complete a "Feedback
Survey" and a chance to win a $XXX gift certificate
(Voice Demo has example). |
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You could
also make the same Feedback Survey available in-store. |
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Those
completing your survey would also be providing their
name, e-mail address, and phone number, allowing you to
establish a "relationship" with these customers (with
their permission, of course). |
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Even
among those who do not complete a Feedback Survey, the
"offer" of one is a strong indicator that you care what
they think! |
Click Here To See Pricing for this
Service! 
Roberts
Communications Online Survey Features
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Your
Feedback Survey is designed by Dave Roberts, PhD, who
has been conducting survey research for over 20 years.
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Surveys
are hosted on our server as YourFeedbackWanted.com/YourCompany
for added ease and security. |
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Graphics,
logos, and product photos can be inserted anywhere in
the survey. |
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Single-response, multiple response, drop-down menu
response, & open ends. |
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All
surveys are integrated with an advanced statistical
package and can be "tracked" by any interval (week,
month, pre-ad campaign/post-ad campaign, etc.). |
Sample "Feedback Survey"
(Go ahead, try
it...when done with survey, close it and you'll be right
back here) |
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